Introduction

A “consumer” according to the Constitution of India means any person who buys goods; hires or avails of any service, but excludes a person who obtains goods or avails services for resale or commercial purpose.
A product may be home-made in small quantities or may be mass produced by a corporate company.
Having numerous products of a same type present in the market pleads for consumer decision, which is why a consumer has to make the right decision of product choice, for which consumer awareness comes into the aspect.